Privacy information, styled to match YUNO’s brand.

1. Information We Collect

YUNO does not request or collect personally identifiable information such as your first name, last name, email address, phone number, contacts, messages, precise location, photos, financial information, or payment information.

To understand how the application is used, detect technical issues, and improve the application, the following technical information may be processed automatically:

• Usage and interaction events within the application
• Features and question categories used
• The language selected in the application
• Usage information related to actions such as viewing questions, sharing content, and notifications
• Application version and package information
• Device model and operating system information
• Crash and error logs generated while the application is running
• Technical error messages and stack traces
• Relevant application state at the time of an error
• Technical identifiers related to application installations and sessions
• Technical information such as the date and time when an error occurred

This data is not used for the purpose of directly identifying you.

2. Information Stored on Your Device

The following information may be stored on your device in order to provide the application's core features:

• Selected language
• Age or age range
• Selected question categories
• Notification preferences and notification time
• Questions that have been viewed or previously shown
• Other application settings

Age or age range information is used solely to display age-appropriate content and is not sent to Firebase as part of usage analytics.

When you clear the application's data through your device settings or uninstall the application, information stored on the device is deleted. If operating system backup features are enabled, some data may remain in device or cloud backups according to the applicable service provider's policies.

3. Firebase Analytics and Firebase Crashlytics

YUNO uses Firebase Analytics and Firebase Crashlytics, services provided by Google.

While the application is being used, usage analytics and technical error data are automatically sent to the Google Firebase infrastructure. These services are part of the application's standard operation and cannot be disabled from within the application.

Firebase Analytics

Firebase Analytics helps us understand, at a general level, how users interact with the application. Information such as application usage, features used, language, category identifiers, and certain in-app actions may be recorded.

Firebase Crashlytics

Firebase Crashlytics helps us identify application crashes, application-not-responding events, and other technical errors. This may include crash reports, stack traces, the application's state at the time of the error, application version, device model, operating system, and technical installation identifiers.

For more information about data processed by Firebase:

• Firebase Privacy and Security Information
• Google Privacy Policy

4. Purposes of Processing Information

The technical information collected is used only for the following purposes:

• Understanding, at a general level, how the application is used
• Identifying errors, crashes, and technical issues
• Improving the application's stability, security, and performance
• Improving the user experience and application features
• Identifying application versions and device types affected by technical issues
• Preventing misuse and security issues
• Complying with legal obligations

This information is not used to display advertisements, create personalized advertising profiles, or directly identify users.

5. Sharing of Information

Technical information collected by the application is shared with Google Firebase for analytics and crash reporting purposes.

Google processes this information in order to provide Firebase services, maintain their security, and operate the underlying technical infrastructure. Service providers are expected to protect data in accordance with this policy and applicable data protection laws.

Information may also be shared only in the following circumstances:

• To comply with a legal obligation
• In response to a valid request from an authorized public authority
• To protect the rights and safety of YUNO, its users, or third parties

User data is not sold, rented, or shared with third parties for advertising purposes.

6. International Data Transfers

Firebase services are provided through Google's global infrastructure. As a result, technical information may be processed or stored in countries outside the country in which the user is located.

Google states that it applies appropriate contractual and technical safeguards for international data transfers and data security.

7. Data Retention and Deletion

Technical information is retained only for as long as necessary for the purposes described in this policy and in accordance with the applicable Firebase retention settings.

Google states that crash reports and related technical identifiers processed through Firebase Crashlytics are retained for 90 days, after which the removal process from active and backup systems begins.

Firebase Analytics data is retained according to the data retention period configured for the Firebase project and Google's applicable retention policies.

YUNO does not provide user accounts. Therefore, it may not always be technically possible to verify that a record associated with randomly generated technical identifiers belongs to a particular person or to locate all records associated with one specific user.

You may contact us using the email address below to request information about or deletion of your data. Requests will be evaluated where technically and legally feasible.

8. Data Security

Data transmitted to Firebase is encrypted in transit using HTTPS. Reasonable technical and administrative security measures are used to protect data against unauthorized access, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely risk-free.

9. Children's Privacy

YUNO does not request the user's name, contact details, or any other information that directly identifies the user.

The age or age range selected within the application is stored only on the device and is used solely to provide appropriate content. If you believe that personal data relating to a child has been processed unintentionally, please contact us using the email address below.

10. User Choices and Rights

Depending on the country in which you are located, you may have the following rights:

• The right to request information about personal data processed about you
• The right to access your data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to data processing or request restriction of processing
• The right to lodge a complaint with the competent data protection authority

Firebase Analytics and Firebase Crashlytics are part of the application's standard operation and cannot be disabled from within the application. To stop the transmission of new data, you may stop using the application or uninstall it from your device.

You may contact us using the email address below regarding requests related to your rights.

11. Third-Party Links and Sharing

YUNO may allow question text or images generated by the application to be shared through other applications.

When you choose to share content with another application, the shared content becomes subject to that application's own privacy policy. YUNO is not responsible for the data processing practices of third-party applications selected by the user.

12. Changes to This Privacy Policy

This Privacy Policy may be updated if application features, services used by the application, or legal requirements change.

The current version of this policy will be published on this page, and the “Last updated” date at the top of the page will be changed accordingly. You are encouraged to review this policy periodically before continuing to use the application.

13. Contact